RouteSmart gps is frozen, I need some help pls.

If your Navman GPS device has frozen on the main screen, you may be able to resolve the issue by resetting the device. Here are a few steps you can try to reset your Navman GPS device:

1. Press and hold the power button on the device for about 10 seconds until it turns off.
2. Disconnect the device from the power source and remove any batteries or memory cards.
3. Wait for a few minutes, then reinsert the batteries or memory cards and reconnect the device to the power source.
4. Press the power button to turn the device back on.

If the device does not turn on or the issue persists after resetting the device, it is possible that there may be a more serious problem with the device. In this case, you may want to consider seeking assistance from Navman customer support or a professional repair service.
It is also a good idea to regularly update the software and maps on your Navman GPS device to ensure that it is functioning properly and has the most up-to-date information available. You can usually find software updates and map updates on the Navman website or through the manufacturer's support resources.

Garmin periodically releases updated maps for its GPSdevices. The my Garmin website offers convenient access for managing yourGarmin devices and finding the map updates you need. Garmin offers threeoptions for map updates: free download, single-purchase download or lifetimesubscription. Regardless of which option you choose, the process to downloadmap updates to your Garmin is the same.TOOLSAND INTRUCTION NEEDED TO SOLVE THE PROBLEM1 Connect your Garmin GPS to your computer. Locate theUSB ports on your computer and on your GPS. The GPS ports are typically on theback of the device and may be hidden by a protective cover or rubber cap. Plugone end of the USB cable into your computer and plug the other end of the USBcable into your GPS. Power on the GPS.2 Sign in to my Garmin(see Resources) with your username and password. If you do not have an account,click the Create New Account link to register your Garmin devices.3 Click the my Maps tab to display a list of yourregistered devices and their associated maps. Click the Map Downloads link todisplay a list of available map updates for your devices. Select PC Download orMac Download link.4 If you are alerted to run the Garmin CommunicatorPlug in, click Run. When the Plug in has detected your GPS and is ready todownload the map update, click the Launch Download Manager button.5 At the Save As prompt to save the map update, notethe location or select a new location to save the file. Click the Save button.6 When the Map Update file has finished downloading,click the Launch button.7 At the "Welcome to the Garmin Map Update"screen, click Next.8 After the Map Update USB Driver Check finishes, clickNext.9 Follow any instructions on the Map Update SuccessfulInstallation screen. Click Next.10 At the Software Data and License Agreement screen,select the checkbox to accept the agreement. Click Next.11 After the update installation finishes, click Finishto exit the program.12 Disconnect your GPS from your computer.Thanks.

After registering your device on the http://www.www.n-drive.co.za website, you will find the "continue download" option. Follow instructions. If you have already registered your unit, go to "Downloads" - "Updates" and follow instructions. (Use a USB cable to connect your navigator to a PC). This should take care of your issue. Let me know if this helped you. Good luck

Hola, en el siguiente enlace hay tutoriales de video de como usar los productos ndrive, por el momento solo estan disponbles en ingles, pero con estos tutoriales puede ser mas facil aprender el uso del equipo: http://www.ndrive.com/en/pages/customercare#

I purchased an Ndrive Touch as well from CTC. It too froze on me after upgrading to the software.

Customer service is non existant in the Ndrive corporation. I found that the units were experiencing problems due to software/hardware incompatiblilty. The underlying message......NDRIVE is purely garbage. Absolutely NO customer support.

If the reset button of your device is not resetting the device and it is still on the frozen screen. Just turn to the back of the device, unlock the battery from the device and remove it. Then you allow the device rest for about 5 minutes then you fix it back in. Plug the device for about 2 hours and power it on. It should work fine after this. Be sure not to turn on too many applications on the device at the same time time, because that could result in the device being frozen again.
You can as well update the software of the device by charging it for about 2 hours, then you connect it to the computer that has its software. That will show if there are recent updates for the device, then you update the software with the latest version. that should take a little while to update. Then install your maps on it, safely disconnect the device from the computer and turn it on. That can also help you solve the problem.
Hope this was helpful. Thank you for using fixya.

If you haven't already done so, I would suggest you connect to Garmin.com, register your device, and download/install the WebUpdater.

Then connect your unit to your computer using the USB cable that was included. This will start your unit in a very different mode (it will appear as a storage device to your computer), which WebUpdater will recognize. WebUpdater will check the current release level of your unit's software and let you update it to the latest version. The update process may well cure the problem when next you start the unit in GPS mode.

Good luck.

where are you getting that error message, on the pc or the 3100

Have you tried firmware update for your gps .
If you have not tried it try to update the latest firmware .
By updating firmware your problem can be fixed .