Your manual feed sensor may be blocked remove the photoconductor and toner check to see if the sensor flags are freely moving , present and in there correct orientation. sometimes running a page sized piece of thin card board thru the paper path manually will free up any paper that has become stuck
This is a possible pick tire issue. Try to reverse the tires, turning it inside out. Fan the paper and adjust the tray guide. If that doesn't help, printer will probably require service. I suggest you contact Lexmark technical support or your authorized service provider. Thanks.
Causes of jams
NOTE If you are experiencing jams in the duplex paper path, make sure that the duplex-tray
lever is set to the correct media size for your country/region. Open the duplex-paper-path door
and look at the embossed arrow on the lever. Make sure that it points to the media size for your
country/region. If the size needs to be changed, push the lever all the way in for duplex printing
on letter- and legal-size media, or pull it all the way out for duplex printing on A4-size media.
A4
LTR,
LGL
A4
LTR,
LGL
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
? The print media that is being used does not meet HP specifications.
? The media is damaged or has objects attached to it, such as staples or paper clips.
? The environment in which the print media was stored is too humid or too dry.
? The input trays are loaded incorrectly or overfilled, or the media guides are not set correctly.
? Too many sheets have accumulated in an output area, or sheets are blocking an output area.
? Media is added to or removed from an input tray during a print job or an input tray is removed from
the all-in-one during a print job.
? The cartridge door is opened during a print job.
ENWW
1.
1 Switch off the printer and disconnect the power
supply. Allow any residual charge to fade away before putting your hands or
metal tools inside the chassis.
2.
Step 2 Pin down the exact location of the jam. The
three hot spots for a jam are the paper tray, anywhere between the feed tray
and the print carriage, or between the print carriage and the output tray.
3.
Step 3 Take off the front paper tray if the sheet got
stuck while it was still in the front area of the printer. If the sheet jammed
here, you should be able to see most of the paper.
4.
Step 4 Pull on the sheet with both hands and steady
pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper
in the machine.
5.
Step 5 Open the back panel to reach paper jammed
between the feed tray area and the print carriage of the all-in-one printer.
Carefully remove the jammed paper from the machine.
6.
Step 6 Use the carriage access door to reach a jam
further inside the all-in-one printer. You may need to move the print carriage
out of your way to clear the jam.
Step 7 Return any access panels to their closed and
locked positions. Plug your printer back in and flip the power switch
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