Everytime that anyone calls the receptionist, her line is busy, How do I correct this issue? Thank you . Panasonic KX-T7630

What is the model of the PBX It is done on the PBX through the phone not on the phone

try this;

press sp-phone enter *71029, then enter the outside number, then #, you will hear a tone that means call forwarding is activated.
to cancel press sp-phone *7100# or simply dial 790 for extension data clear

The KX-T7630 is a proprietary digital phone that will only work on panasonic phone systems. You need an analog phone if you are going to connect it directly to an outside telephone line.

From the intercom dial *710x ext and # where X is 2/3/4/5 for All,Busy,No Answer,Busy/No Answer. There are some other conditions and Do Not Disturb in the dialing string (and 0 cancels) but that's the basic.

You might want to review the Operations Manual (OM) under Call Forwarding to see the complete instructions.

Carl

Although it doesn't look like a lot of information in their guide, heres a link to Panasonic's manual:

http://service.us.panasonic.com/OPERMANPDF/KXT7630.PDF

Hope it helps.

Well, this one is kinda tricky. If the receptionist knows there's no one there, they can use VoiceMail Transfer.

From the phone, the user can set CF Busy or CF Busy/No Answer with the following codes on the intercom:

Do Not Disturb *7101 / Cancel *7100

Call Forwarding (FWD)

– Both Calls *710
– Outside Calls *711
– Intercom Calls *712


2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

The last piece of the puzzle is the timing. That's *713 (00-99). Start with 24 (4 rings) and go from there. If it hits the receptionist before the forward takes place, you probably have to adjust the recall timer for call transfer, a system program.

Carl

hey c'mon please let the receptionist go after you have finished , why you want her with you?

You need to dial two commands on the receptionist's phone. On the intercom dial 7311# for outside line call waiting signals and 7321# for inside calls. (0 cancels).

Carl

Panasonic systems have two call waiting signals, one from outside calls, and one from inside calls. On a TA system, to activate them, dial 7311# and 7321# on the intercom. (73x0#) cancels.

Carl

You have 4 different modes of calling available to be programmed: DAY NIGHT BREAK and LUNCH. Your installer has to set up the ICD groups, but you can create a LUNCH group which looks like the day mode but rings all phones. The codes are accessed by dialing on the intercom *780x where 0 is day 1 is night 2 is lunch and 3 is break.

You may use the NIGHT mode in the daytime, but if you have voice mail, it will play the night greeting instead of a day greeting.

Carl