Answering machine says the mail box is full and the answering machine will not answer a call. What do I do to fix this problem?

It is crucial to understand that Voice Mail is a
service sometimes offered by the telephone
service provider (whom we used to call "the
phone company"). This Voice Mail is totally
separate from the messages we can record &
manage with an Answering Machine System.

Managing the Voice Mail is a function done by
the service provider's methods & procedures
and is not specific to the cordless phone.

Call your telephone service provider and ask them
to explain how to manage their "voice mail features".

Good luck!

What model Uniden answering machine? Is the mailbox full? If the mailbox is full then the machine can't record any more messages.

You need to export the CallPilot Manager output to a spreadsheet and look at the minutes used column vs. the mailbox size column. You can setup a function for a new column, that looks at the exiting columns to determine if the mail box is full.

Setup the mailox according to the instructions that came with the device. If you lost the instructions, download them from the AT&T site.

There is only a certain amount of room allocated to save messages on an answering machine, whether it be digital or audio tape (memory). To make more room for new messages, older ones have to be deleted. I hope this helps and good luck!

If mail box is full, you cannot record any more messages, and the answering machine is practically useless. You must clear some messages.
Try playing the messages one by one. While a message is being played hit the Erase button. If that works, repeat with every unimportant message.

Most cordless telephone answering machines have a maximum of 14 minutes recording time. You can restrict the length of messages people are allowed to leave. Most default options are 1min or 4 minutes. Some machines give you the option to select Announcement Only. When this option is selected people hear the announcement but cannot leave a message.

Read you manual for more configuration options.

Have all employees delete all messages from all mailboxes.

The answering machine is most likely referring to the other mail boxes.
if a caller presses 1 or 2 they record in the other mail boxes.On the machine you will see an envelope with a 1 or a 2 next to the envelope.
Press and hold one of these mail boxes and when the messages are played press del to delete each message as it plays. Do this for each mail box.
Have this answering machine and have experienced this problem.

Do you also have a telephone-company provided answering feature on your line (such as Verizon's home voice mail)? I've known other people who got this service as part of a package from their phone company without realizing it, and had just the same trouble. Your callers may be reaching that instead of your answering machine.

Most companies alert you to waiting messages through "stutter dialtone." When you pick up your handset you'll hear two or three short bursts of dialtone before it goes steady. This is your signal to pick up your voicemail messages. Are you hearing this?

Check with your telephone service provider if you are unsure. If your telephone answering machine says it hasn't taken any messages, the full box message must be coming from them.

We were able to get into the mail boxes using the handset which told me her mail boxes are on her phone providers site and not the base unit