I work for Black and Decker customer support. The customer service phone number is 1-800-544-6986.
Black and Decker tools have two year warranties except for the Quatum Pro Consumer Power Tools which have a three year warranty. If your tool was purchased within that time frame, please call the number above for the warranty procedure.
I hope I've answered your question to your satisfaction. Please let me know if I can be of further assistance.
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