I have a Kodak AIO 5 printer and Windows 7. I

Make sure you have the kodak software installed and go to the "kodak AIO center" (download it if you don't have a disk) you should see an option to scan an image.

Make sure any other scanners are disconnected from your computer. I had a problem with the scanner in the Kodak ESP 7 AIO printer. Kodak advised me to disconnect my other scanner. After I disconnected my Canon scanner, I was able to use the Kodak ESP 7 scanner.

MWR

Kindly open the Kodak aio home center on your computer.The software has scanning drivers that helps you in scanning the files to the computer.If you do not have the software ,kindly download the software from www.kodak.com/go/aiodownloads

Hi, if nothing happens when scanning w/ your printer.Please follow the steps below.

1.Verify that the scanner is working properly by copying a document first.

2. Open the Kodak AiO Home Center software.

3. Select Configure Settings.

4. Click Scan.

5. Click either the Documenttab or PictureTab depending on the file you want to scan.

6. Under File Save Setting, sure that the Prompt for filename and location is selected.

7. Click Apply then OK.


Thanks.

Regards,

Neerak21

Here is the solution I found on the Kodak ESP 5 Support Center web page. Hope it helps or else maybe just visit the web page and browse it to see if you can find the solution to your specific problem.

Question : How do I scan from my all-in-one printer using MICROSOFT WINDOWS Imaging Acquisition (WIA) Drivers on a computer running WINDOWS VISTA Operating System? Answer : For computers running WINDOWS VISTA Operating System:

1. Click Start > Programs/All Programs, and select Windows Photo Gallery.
2. Click Scan at the bottom of the Windows Photo Gallery window, then click New Scan at the top of the window.
3. Select KODAK ???? AiO (where ???? is the model number) from the Select Device window, then click OK.
4. Click Preview and make whatever adjustments needed to achieve the desired scan.
5. When you have made the desired adjustments, click Scan.
   During scanning, the progress is displayed.
   When the scan is complete, the file is displayed in the Windows Fax and Scan window, along with a preview of the file.
6. Click Save as... to save the file, or click the Print icon to print the file from the Windows Fax and Scan application.

hi,
try using the kodak aio home center
it is much easier and gives you more conrtol, including editing
dont scan directly from the scanner

try doing this procedure to fix the issue.....


To perform a clean installation of the KODAK AiO Home Center software, follow the instructions below:

1. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.

2. Uninstall the KODAK All-in-One Printer Software:

a. In the Control Panel, select Add or Remove Programs (WINDOWS XP Operating Systems) or Program and Features (WINDOWS VISTA Operating Systems).
b. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
• Kodak EasyShare software
• KODAK All-in-One Printer Software
• Kodak EasyShare 5000 series all-in-one software
c. Click Change or Remove (WINDOWS XP OS) or Uninstall (WINDOWS VISTA OS).
d. When the Install Wizard appears, click Next.
e. Depending on the issue(s) you are experiencing, do the following:
• If you are experiencing errors with KODAK EASYSHARE Software, such as a tri-code, in addition to errors with KODAK All-in-One Printer Home Center Software, select Remove, click Next, and follow the on-screen instructions for removing the software.
• If you are not experiencing errors with KODAK EASYSHARE Software, select Modify to uninstall only KODAK All-in-One Printer Home Center Software, then click Next.
f. In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
g. In the Ready to remove the program window, click Next.
h. In the Uninstall Complete window, click Continue.
i. Restart the computer.

IMPORTANT:

• If you selected Modify and only uninstalled the KODAK All-in-One Printer Software and did not uninstall the KODAK EASYSHARE Software, continue to Step 4.
• If you selected Remove and uninstalled both the KODAK All-in-One Printer Software and KODAK EASYSHARE Software, continue with Step 3.

3. Run the Clear Utility to delete any previously installed KODAK All-in-One Printer Software components:

1. Got to www.kodak.com/go/clear to download the Clear Utility for KODAK EASYSHARE Software.
2. Select your operating system from the drop-down list and click the Download button to save the file to your desktop.
Note: If the status indicator on the Clear Utility stops, check the taskbar on your computer for an active security program. If a security program appears in the taskbar, it may be prohibiting the Clear Utility from running. You must allow the Clear Utility to run on your computer before you can continue.

4. Delete the files and folders that can interfere with the installation.

For WINDOWS XP OS, delete:
• Printer folder in C:\Program Files\Kodak
• Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
• Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
• Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup

For WINDOWS VISTA OS, delete:
• Printer folder in C:\Program Files\Kodak
• Eastman Kodak Company folder in C:\ProgramData
• Eastman Kodak Company folder(s) in C:\Users\your name\AppData\Local

5. Run Disk Cleanup:

1. Open My Computer.
2. Right-click Local Disk (C:) and select Properties.
3. Click the Disk Cleanup button.
4. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
5. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
6. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

6. Shut down all background applications.

1. Select Start > Run.
2. Type msconfig in the Open field, and click OK.
3. Select the Startup tab.
   IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
4. Click Disable All , then click OK .
5. When prompted, restart the computer.

7. After the computer restarts, install the latest version of the KODAK All-in-One Printer Software as a free download from the Kodak Web site at www.kodak.com/go/downloads.

• If the customer has the latest version of the KODAK All-in-One Printer Software on CD, install the software from the CD.

8. Before restarting the computer again, turn on the background applications.

1. Select Start > Run.
2. Type msconfig in the Open field and click OK.
3. Select the Startup tab.
4. Under Startup Items:
- If only some items were originally selected, select the check box in front of the items that you noted in Step 5-c.
- If all background items were originally selected, click Enable All, and click OK.

9. Restart the computer.

go to c:\windows\system32\kodak and check for kds_aio5000 and inside that you should have 1 folder and 1 file. the folder name is lib and the file name is ekaiowia.dll. inside lib folder there are cct.ekpgct and hippo.dll. If not then uninstall the home center and then go to www.kodak.com/go/clear and run it then install the home center from www.kodak.com/go/downloads and choose the appropiate product.

Sorry to hear about your trouble. Since I am not sure of the details, let me offer a long review and suggestion. It may work for you, especially if the AiO software is not installing correctly.

If the KODAK AiO Home Center software fails to start or an error message appears, there may be a problem with the Microsoft .Net Framework 2.0 installation. To resolve this condition:

1. Open the Control Panel.
2. Double-click Add / Remove Programs (for Windows XP) or Programs and Features (for Windows Vista).
3. Select Microsoft .NET Framework 2.0.

IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.

4. Click Change / Remove (for Windows XP) or Uninstall (for Windows Vista).

5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.

6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.

7. After the computer restarts, start the KODAK AiO Home Center software.

IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.

1. Follow steps 1 - 4 above.

2. Select Uninstall, and click Next.
IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.

3. Restart the computer.

4. Perform a clean re-installation of the KODAK AiO Home Center software:

a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
NOTE: Do not disconnect your mouse or keyboard.
b. Uninstall the Kodak EasyShare 5000 series all-in-one software:

1. In the Control Panel, select Add or Remove Programs (Windows XP) or Program and Features (Windows Vista).
2. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:

Kodak EasyShare software
Kodak all-in-one printer software
Kodak EasyShare 5000 series all-in-one software

3. Click Change or Remove (Windows XP) or Uninstall (Windows Vista).
4. When the Install Wizard appears, click Next.
5. Depending on the issue(s) you are experiencing, do the following:

- If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
- If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.

6 In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
vii. In the Ready to remove the program window, click Next.
viii. In the Uninstall Complete window, click Continue.
ix. Restart the computer.

c. Delete the files and folders that can interfere with the installation.

For Windows XP, delete:
i. Printer folder in C:\Program Files\Kodak
ii. Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
iii. Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
iv. Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup

For Windows Vista, delete:
i. Printer folder in C:\Program Files\Kodak
ii. Eastman Kodak Company folder in C:\ProgramData
iii. Eastman Kodak Company folder(s) in C:\Users\your name\AppData\Local

d. Run Disk Cleanup.

i. Open My Computer.
ii. Right-click Local Disk (C:) and select Properties.
iii. Click the Disk Cleanup button.
iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

e. Shut down all background applications.

i. Select Start > Run.
ii. Type msconfig in the Open field, and click OK.
iii. Select the Startup tab.

IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.

iv. Click Disable All , then click OK .
v. When prompted, restart the computer.

f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

h. Before restarting the computer again, turn on the background applications.

i. Select Start > Run.
ii. Type msconfig in the Open field and click OK.
iii. Select the Startup tab.
iv. Under Startup Items:

- If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
- If all background items were originally selected, click Enable All, and click OK.

i. Restart the computer.

I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine:
1. got to Control Panel/Printers&Faxes and delete the printer
2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall
3. go to Control Panel/Add/Remove Software and remove the EasyShare software
4. disconnect the cables from the Printer
5. download from Kodak.com the program "install_aio.exe"; run the program
(I selected only AiO+EasyShare+Software Updater to load)
6. followed the prompts after the sw installed to reconnect the Printer cables
7. rebooted

WORKED for ME !