Ive just been onto Dyson and they have sent me a new filter . i mentioned 2 other parts that were broken and they're sending those too . All free of charge , RESULT !!!
I would try the filter first. The filter on your unit should be replaced at least once a year, more often if it gets used a lot or in a very dusty or dirty environment. If the filter is clogged air cannot pass through it just as if you laid a piece of plastic over it which can cause it to blow off.
This seems to be caused by the filter release becoming depressed during use. I have tried fixing this into the locked position with tape, but to no avail. We paid a service engineer to service the unit, but he was unable to resolve this issue.
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