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It sounds like the release button is damaged on the camera. Try taking a little windex and cleaning the area around the button. It is possible that some residue got inside and causing the switch not to make connection. If this does not work; I suggest you take or ship to authorized Canon Repair center. New York City is convenient for me with Photo Tech Repair Service; www.phototech.com
Do what the pros do....use a card reader instead of the camera. When you plug it into the USB port, an icon will appear called "NO NAME". Double-click on it and the pics will open in "preview". From there, you can import them to a folder you create on your desktop or into iPhoto.
1. With the camera on and in playback mode, plug the cord from the camera into the Macbook. It should appear on the desktop as a drive, probably called "no name". If it doesn't, don't worry...the next solution always works and it's the one the pros use anyway.
2. Get a card reader and use it to download to a folder you create on your desktop. From there, you can import the pics to iPhoto.
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There is no removeable border around the LCD so your instruction book would not be able to help. This is a waterproof camera. Trying to remove any of the water seals will compromise your water tight integrity.
here is the link for Canon in russia market http://www.canon.ru/ I cannot read Russian but should have support in there for pdf type instruction for G10. Good luck -James
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