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It seems that the drivers are not properly installed. Please reinstall the drivers that came along with the disc of this printer. Before reinstalling, remove the old drivers from Add/Remove programs list.
Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699 Thanks
are getting any error msg like 1-2036 or anyother and are you using Vista or Xp,,,,try using the windows fax and scan settings....let me know and i will try and help you
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