Click on startà control panelàprinter and faxes.
Click on top left Add a printer option. This launches the Add Printer Wizard. Click next.
Select Local printer attached to this computer and uncheck automatic detect and install my plug an play printer option then click Next.
Now, Use the drop down arrow to select USB001 then click next.
Select the Manufacturer as HP from drop down list and select DeskJet 990c from printer drop down list. Click Next.
Verify the printer name and set the printer as default then click next.
Do not select print a test page option.
Click on Finish
Click on start then run type notepad.
Write any stuff and then try to print.
ADD A PRINTER IN VISTA
Click Start and click Control Panel.
Click Hardware and Sound then Printers.
Click Add a printer. This launches the Add Printer Wizard.
Click Add a local printer.
Now, Use the drop down arrow to select USB port 001 then click on Next.
Select the Manufacturer as HP from drop down list and select DeskJet 990c from printer drop down list. Click Next.
Verify the printer name and set the printer as default then click next.
Select replace current drivers
Do not select print a test page option.
Click on Finish.
Click on start then search type notepad.
Write any stuff and then try to print.
HERE IS THE LINK FOR PRINTER IS OFFLINE ISSUE:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#ServiceAndSupport
click on service and support
please Enter Your Question:
type in printer is offline and then search
click on Error: printer is offline
you will have these 5 solutions after clicking on it.
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