On my Gogear Raga 2GB I can't make a playlist. (SA2RGA02). With WMP I can synchronise the music, but there's no playlist on the device. All the music is stored in different folders on the Raga and not in one file, so that I can play it in the right order. Also with Songbird, I can't make a playlist on the device or synchronise one with the Raga.

Hello, friend, you may convert the m4a file to mp3 file for a try, I know GOGEAR RAGA MP3 Player supports mp3 well. If you don't know how to do that, this audio converter will help you a lot.
http://www.freedvdripper.net/audio-converter.html
Hope it helps. Contact me if you have any other question.

I had the exact same thing happen! It was driving me up a wall trying to figure it out. Finally I decided to go to the START menu and hit RUN. Figured I'd go to the E:/ drive and see if I could do something from there.
A little box popped up, saying that the device was not formatted and asked if I'd like to format it. So I hit yes, read the lil info that popped up on the boxes, and clicked the QUICKFORMAT box. That seemed to do it for me, my device took the music back on it.
Hopefully that works for you. Typically I'm a Zune fan, but mine I had for 6 years and it finally croaked on me. Plus I needed something small to take with me jogging and this seemed to be the perfect solution. If that doesn't take care of it, I say take it back to the store and get it replaced or get it repaired.

Depending on the model of the RAGA 2GB device:

SA1928/37B:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA1928/37B&slg=en&scy=US

SA1929/37:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA1929/37&slg=en&scy=US

SA1929/37B:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA1929/37B&slg=en&scy=US

Hello,

Playlists to sync on the player can be set in Windows Media Player.
When selecting the Library or Sync tab in WMP full view, the GoGear is visible on the left side in the list.
The player can be either connected seeing the player's icon or not connected seeing the player's map name.

Right click the GoGear Mix and select Setup Sync...
The box, Sync this device automatically probably is selected.
Prevent the player from unattended synchronizing by unchecking this box: Especially when you're removing lists on the computer frequently.
Setup the the playlists to sync first and synchronize manually after that.
Temporary "Sync this device automatically'' must be selected, to be able to edit the playlists to synchronize.

On the right half of the Device Setup screen there''s the "Playlists to sync''.
Under playlists to synchronize, first remove all playlists or those you are going to delete in the library, before synchronizing.

When needing more information, just post a comment.

If you want to make a new playlist for your 8 gig GoGear Aria, all you have to do is highlight the songs you want to add, then right click the mouse and choose create playlist. Name the new playlist then cut and paste it into "Playlist" in the music choices and there you go. No WMP needed.

My gogear SA52XX wont show the names of the songs

To download music or photos on to your Philips GoGear, you need to use a computer that has Windows Media Player and Device Manager already installed. Once these are installed, the steps to sync your Philips GoGear Jukebox using Windows Media Player are fairly easy to follow. Follow these steps to sync your Philips GoGear.

Connect your Philips GoGear to the computer with the USB cable. The USB connector on the GoGear is on the top, and will be on the front or back of your computer. You will see a USB connection icon as soon as the GoGear is connected to the computer.
1.Start Windows Media Player from the Start Menu or from the desktop. To transfer files to your GoGear from your computer, click Copy to CD or Device (with WMP 9) or the Sync tab (with WMP 10). 2.Find the Items to Copy pane. In the drop-down list, click the category or playlist that you want to copy to your GoGear. Make sure that items that you do not want to copy are unchecked. 3.Locate the Items on Device pane. In the drop-down list, click GoGear. When you have selected the items that you want to sync, click the Copy (with WMP 9) or Start Sync (with WMP 10) button.

Have solved this problem on GoGear syncing with WMP 11 by going to options on the device itself, then go to the "settings" option, scroll down to "PC Connection Preferences", from here you will select the check box saying "MTP" then back out of options and connect your device and go back to your WMP 11 and drag your playlists to the syncing area and resync your device. You should then be able to see your playlists under the playlist option in music along with the "playlist on the go" playlist.

Hope this will help!

- Jared
Determan Technology LLC

According to the manual for most GoGear's, you have to have automatic synchronization enabled in Windows Media Player for the playlists to transfer correctly.I still have not been able to verify if this is true, since I have been able to transfer playlists fine with and without auto-sync engaged.

I haven't tried a 3115 specifically, but with an SA4111 and an SA5125, I just created the playlist in Windows Media Player 11, right clicked on the playlist name after it was created, selected "Add to Sync List," and then "Start Sync" with GoGear connected. I used this method, because it seemed more likely to add the songs AS A PLAYLIST rather than just dragging and dropping the tracks WITHIN the playlist.

As I look more closely at the documentation for the SA3115, however, it does not have the same playlists options as other GoGear's - it seems to limit you to Playlist-on-the-Go. I know that the GoGear will not recognize folders that you create in Windows Explorer, so that option is out. You can connect the GoGear, and see if a Playlists folder appears in the left-hand pane underneath the icon of the GoGear in the Sync tab. My gut feeling, however, is that this player is just not as equipped as other GoGear models for playlist transfer. I'll go back to the lab on tuesday and see if I can find anything new.

-Tha Mp3 Doctor