Side by side frig/freezer. Freezer auto defrost

The drain line for the auto defrosting mechanism is clogged. The melted ice water collects on bottom of freezer and then refreezes over. Clear the line.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

IF YOU TAKE THE BACK PANEL OFF INSIDE THE FREEZER YOU WILL FIND A PIECE OF METAL UNDER THE EVAPORATOR COILS IN MIDDLE OF THIS METAL PAN IS A HOLE THAT LEADS THE WATER TO THE BOTTOM OF THE REF FOR EVAPORATION THE HOLE IN THE PAN IS PROBABLY PLUGGED TAKE THE ICE OUT AND CLEAR THER HOLE

Make sure the refrigerator is level and the drain tube is not clogged. This is the most common cause of water pooling.

Just unplug the frig and open the freezer and let it defrost. Put the frozen items in the frig to keep them cold. Keep the frig closed if possible. You can assist the defrosting by blowing a window fan into the freezer. The room temp will defrost it quickly, or set a blow dryer on LOW and direct toward ice. Careful don't take the chance and turn that dryer on heat. And DO NOT CHIP ICE with a sharp object (patience is free). You may need to physically remove the water as the ice melts. - The source of the ice is probably condensation, or if it happens very quickly, there may be a ice maker leak. Once defrosted replace the frozen items and watch for cause of ice.

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

It sounds like the freezer drain is plugged up. When the frig goes into the defrost stage it melts the frost biuldup on the evaporator and the melted frost goes down a drain that is behind the evaopator cover. When this dran is plugged the water has no place to go and over several defrost cyles will actually run into the bottom of the freezer section. When the defrost cycle is over and the frig starts cooling again, the water freezes in the bottom of the freezer.

I have a ge profile side by side. when it auto defrosts the water runs to the bottom and out the freezer door instead of down the drian??

Couple things to check first is that your evaporator fan motor is running, located in the back of your freezer. open the door and listen for the fan some work on the door switch make sure you depress the switch to check it. If the fan is not running more than likely you need a new fan. The second thing is just look at the back of the freezer compartment and look for a layer of heavey frost if there is heavey frost then your defrost is not working, will need to manually defrost and probably replace the defrost terminator part of the heater assymbly

there is a drain in the middle of the defrost water collector and it is probably blocked - usually with ice. dry ot the tray and put very hot water in to melt the ice. you may have to do several times. do this until water flows away freely