SanDisk Sansa e250 MP3 Player Logo
Posted on Jul 01, 2010
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I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a song and stops. The computer keeps saying to connect a device, but the MP3 player is clearly connected. How should I fix this?

1 Answer

Joe Negus

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  • SanDisk Expert 652 Answers
  • Posted on Jul 04, 2010
Joe Negus
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Joined: May 06, 2008
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Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

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Music folder is not detect

With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed.

4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.

5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.

6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

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1answer

I synced music from my windows media player onto my sansa and none of the songs i uploaded are on there. How do I retrieve them

IT MIGHT BE IN A HIDDEN FOLDER IN SANSA DRIVE.......JUST CHECK OUT THE OPTION "SHOW HIDDEN FOLDERS"TO RETRIEVE THOSE FILES
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I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library

use windows media player... open WMP connect your player it should recognize it... use this to sync music to your sansa...you highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...
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I can't delete music from my Sansa e260

You can remove content on the Sansa itself by highlighting the song you want to delete, then down click and select "Delete" while the song is highlighted.

Also, there is a setting within the software on the PC that you can change to prevent the Sansa from automaticaly syncing if you don't want it to do that.

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My songs wont add on to my mp3

If your sansa 'fuze', right dosen't like your media get the sansa media converting software, My Fuze came with a mini-cd, if yours didn't you can download the official sansa media converter on
www.sansa.com/downloads
I hope it works for you! -Aptera P.S. I have no clue about MAC OS
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I can't delete music from my Sansa e260

There is probably an easier way to do this, but if you are listening to the song, click the bottom menu button, and then go to delete song

Hope this helped
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Sansa m230 problems

Do you use Napster by any chance? Some music services actually remove songs after the subscription expires, or if you haven't synced your Sansa to that service within 30 days. Convert all songs to mp3 format, and you will not have that format.

Also, your DB could have become corrupt. A firmware upgrade usually resolves it.
0helpful
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My music will not GO AWAY!!!!

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor
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crazy idiot;))))!go to control pannel-folder options-view,and select show hidden files.
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Open up your windows media player and click on the sync tab..your device should be listed there..and also it will show you all the songs you have in there...or you can just format the whole player..formatting will erase everything in that player...
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