Computer does not recognize the camera. I am using Vista. I have reloaded the software that came with the camera.
The HP Image Zone or HP Photosmart software is not installed on the computer. Install the HP Image Zone or HP Photosmart Software, or see Using Your Camera without Installing the HP camera software in your camera User's Manual.The computer is configured such that it cannot recognize the camera as a digital camera using the Picture Transfer Protocol (PTP) standard. Set the USB configuration in the Setup menu on the camera to Disk Drive mode.
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Have you considered NOT connecting the camera to the computer?
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use Canon's software, or any other photo cataloging program.
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