The message ''paper jam'' keeps showing and there is no paper jam. I keep getting the error message even after following the HP guide on clearing paper jams including cleaning the roller heads
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
That's almost the part that is broken when paper jam alert ist given.
http://www.youtube.com/watch?v=wgaJOrc45_E
Spare part can be bought here but it is exorbitant expensive for an part that is worth a penny.
http://www.pinnaclemicrogb.co.uk/newcart/search.php?g=FS1-0701-000CN&m=HP%20Hewlett%20Packard&c=REF
If you have cleared off the paper jammed within then it is possible that errors have crept into the drivers. sometimes the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
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