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First unplug the network cable and/or USB cable and restart printer. If it comes to ready then the correct first step for all 49 errors on HP printers is to update the printer firmware to current revision. Most 49 errors are caused by programs sending commands that are not recognized. Adobe is the worst for this. The best way to update firmware is to connect via a USB cable and use the EASY Firmware update utility for your model.
Try reset your printer by following this procedure to reset it,
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
Or
. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until
the Attention light turns on.
4. Release GO.
5. The device lights will begin cycling from front to rear. The
cold-reset process will run until completion and the device will
go to the ready state. This should fix the problem
That's a laser/scanner error. Get to the DIAGNOSTICS menu. Run the laser/scanner motor component test. Listen as the motor rotates. Call HP. your printer is under warranty. Tell them if you heard the motor noise.
Check the media settings for your paper trays. Make sure they are set properly, also check the diver media settings. Is the problem happening with a specific print job? If it is check the page setup for that document.
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