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I am using intel desktop board DG41WV,my PS/2 of keyboardamd mouse are not working so please help to find nearest service center in West Bengal, Kolkata,
The soldering of the PS/2 must have gone loose. Take your cpu to near by computer service center and fix it. All computer service center people will fix it. So its not going to be a big problem. Or if the product is under warranty, take it to where you have bought it and fix it.
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you might try resetting the cmos
then you might try using a usb keyboard. I use a usb wireless keyboard with a touchpad and it does the job. Good luck. After you clear the cmos and then turn it back on it should start re-decting the hardware.
just go to the bios, there´s a configuration that says : disable all usb ports. just enable it, and it should work. just make sure that the boot priority is in correct order after that.
Check your keyboard is working or not by accessing your BIOS by pressing del or Esc or F12 (usually) or whatever your boot up screen says. If your keyboard works there then the problem lies in the operating system.If still your keyboard doesn't respond then replace the keyboard.
only if keyboard work, you can fix mouse opearting system problems.
For windows Vista & 7, expand "Mice & other point devices".right click on Microsoft Ps/2 mouse" select uninstall and restart the system.If your mouse is still working the system will automatically installed the mouse driver.And your mouse will work again.
Otherwise get a new mouse.
Note: Check you have wrongly insert the mouse 7 keyboard port at the back too.
Remember : Green for Mouse Purple blue for keyboard
... Well, first things first, are your keyboard and mouse USB or PS/2? Chances are if it's a really old computer it doesn't have any USB ports. You would then need either 2 USB to PS/2 adapter (typically small green and purple adapters) or PS/2 keyboard and mouse.
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