Mcdevito75 here, If your watch is brand new, it simply may have to be started, Most NEW!! qoartz watches come from the factory needing to be started a s to save on the batteries power, (Life). You can try to press the function buttons 1 at a time and see if it starts. If you have a stem (winder) look for a small piece of plastic just under the stem, if so remove the plastic, push down the stem to start the watch.
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