Hi,
To download the (VSafe) software click this link then click the "downloads" link there. Find your Verbatim Store and Go drive. Make sure that you choose THE CORRECT PRIVACY ZONE APPLICATION for your flash drive. Format your flash drive with the application, removing the privacy zone if you want, this will DELETE ALL DATA ON THE DRIVE after the format has completed. You can then remove the application from your flash drive, if you still remember the privacy zone password, then all you have to do is just type it and you have access to the privacy zone.
Hope this helps.
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