No power at all. Outlet is fine. Is there an internal fuse?

Suggest you check the internal fuse first

There is an internal fuse. Be careful high voltages present even if the microwave is unpluged.

Good luck

it may be an internal fuse that popped. try a lamp or something in the outlet. if that's ok, it's probably a fuse inside the microwave.

I had a bad thermal fuse / thermostat and posted the repair video.

https://youtu.be/xqidYkMglqw

Thank you to all the people that have posted repair videos! I use them every time I have an appliance break!

Is there power at the outlet? You say you checked the fuse ... is that the one inside the machine? Is the outlet protected by a GFI (reset for a GFI is on the GFI)? A GFI looks like a ordinary outlet but is very sensitive to electrical irregularities. Your circuit breaker may be on or your power panel fuse may be fine and the fuse inside your oven may be fine. If the GFI is popped, you have no power.

Try some other electrical device in the outlet. Does it work? Try an extension cord from a known hot outlet?

Beyond these tips, you may need professional help with this.

Thanks for your interest in FixYa.com

my kenmore 565 has gone out...no power. We have checked the power supply works. Can we check the internal fuse?

if the unit has no internal fuse that has failed, check/replace the capacitor that connects to the magnatron

There is an internal fuse and internal TCOs (thermal cutouts / thermostats) any of which can interrupt the power to the unit.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

They can help you find your your nearest GE-authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.