Canon PowerShot SD600 Digital Camera Logo
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Anonymous Posted on Jun 23, 2010

Hello I have a Canon digital elph sd600 and the lens won't retract all the way and it gives me a lens error message to restart the camera but the lens is stuck halfway - it won't extend fully and it won't completely retract. Any suggestions as to what I need to do to fix this? Thanks so much I appreciate it.

5 Related Answers

t00nz

CameraR

  • 4738 Answers
  • Posted on Dec 26, 2007

SOURCE: Digital Camera

The following blog outlines some repair options for a lens error:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Anonymous

  • 489 Answers
  • Posted on Nov 02, 2008

SOURCE: Canon PowerShot SD600 Digital Cameral Lens Problem

Hi

She is maybe referring to the Fixya pricing to pay for solutions... or maybe somebody sent her a message saying to send it to them and they would inspect it for $10.

Fixya can be a great place to find free advice but when it comes to repairing a digital camera with a stuck lens you will only get the following advice for free:
1- Bang it on the table
2- Grab the lens with something and pull it out
3- Blow compressed air into it

Most of the time this is not going to repair a camera with a defective lens, and if it does the problem will probably return later. Why not do it properly instead??

1- Banging the camera on the table may dislodge (temporarily) dirt or sand that is in your camera and the lens will work. The dirt will shift again eventually and your lens will jam up again.
- Banging the camera on the table can also dislodge ribbon cables inside the camera and stop it from powering or disconnect your LCD screen.
- Banging the camera on the table can also crack your LCD screen.

2- Never EVER twist a stuck lens, grab it with something and pull on it, or push it back into the camera. All you will do is more damage to something that may be repairable.

3- Compressed air may dislodge some dirt or sand like in #1, but it's still in there and will come back again eventually.

What's the real answer??

You need to open the camera, remove the lens, disassemble the lens and clean it, then put it all back together. This needs to be done in a static free environment or you can short out the camera, and you need to be careful and pay attention to detail.

If this doesn't work, the lens needs to be replaced. If the camera is under warranty the manufacturer should do it for free. If not look for an ACTUAL digital camera repair business and NOT your local electronics store; they know NOTHING about repair and will tell you it's either $200 or they will tell you to throw it in the trash.

How do I know this?

I have been operating an affordable digital camera repair business for 4-5 years now. Even if you don't use our services; DON'T pay somebody $200 to fix your camera, but please DO feel free to contact us for help or advice.

Good luck with your repair from Darntoothysam com

Thomas

ginko

Ginko

  • 19396 Answers
  • Posted on Apr 10, 2009

SOURCE: Canon SD600 Elph

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

Anonymous

  • 26 Answers
  • Posted on Aug 22, 2009

SOURCE: y Canon Power Shot SD400 digital Elph camera won't shut down

Your problem in your lens...Try to bring service center. Cause, canon lens it for me it not easy to disassembe dan assemble it again...Different with other camera lens, like KODAK and Samsung.
At sony camera "E18" can be "Turn the power off and On again" like my Sony W.35

Anonymous

  • 246 Answers
  • Posted on Oct 26, 2009

SOURCE: lens will not deploy or retract correctly

while switching it on, try to tap it very gently, little bit force should be applied to reset the gears, do this several times till you are sure its working, other options are to take it to a qualified tech for reseting the gears, but tapping it, while holding it on right hand, and tapping it on left hand should make it work...check out

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What you are seeing is a generic stuck lens error message:

Your lens needs to be cleaned, repaired or replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know, because I own one that charges a reasonable price to do the repair! (Google 'darntoothysam')
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When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

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