Question about Lexmark X3650 Printer

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I have a new printer and it has no power - Lexmark X3650 Printer

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Plug the printer straight to the wall power outlet, bypass any surge device or power strips. If still no power. Unplug the power adapter from the printer. The power adapter is the black box behind the printer where the power cord is attached. With the power cord still attached to the power adapter and the other end plugged in to the wall power outlet, the LED, found around the silver contacts on the adapter, should lit green. If it's not lit, make sure the power cord is properly secured in it. Otherwise, you're looking at a defective power adapter. If that's the case, I suggest you contact Lexmark Technical Support and request for a new power adapter for your printer. They can send you one for free. If it's lit, plug it back in the printer in the right position. If it won't automatically power on, press the Power button. If that doesn't help, the problem might be on the printer itself. Again, if that's the case, I suggest you contact Lexmark Technical Support. Hope this helps.

Posted on Jun 23, 2010


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