I am needing the manual or instructions for re=programming my Dictaphone Desktop Cassette transcriber - Model #0421 which I have recently dusted off to use. Thank you!

The power jack sometimes comes loose on this model. With the power on, wiggle the jack. If it powers off, then it needs to be resoldered. Service can be done by dictationmall if needed.

Hello the Dictaphone 2740 does not have the option for telephone record or conference recording you need the Model that is really similar to the 2740 the model is 2750 this model has telephone record option and conference record capable.

Note: for telephone record you need to buy a separate adaptor like this ECS-DPRC

Hello this is a great solution
http://www.tvps.com/Products/Nuance-Dictaphone-0421-C-Phone-Hands-Free-Overhead-Headset-with-Boom-Microphone---New__ECS-CMH.aspx if your unit is already modified for hands free with the 3.5 extenal jack mic input if not you also can send your unit to modified Send an email to [email protected] or call (805) 644-9525

It's possible the play capstan belt is broken - or the main capstan motor is stalled.

Hello go to www.tvps.com then go to headsets cassette they are alot of different styles for Dictaphone 2 prongs Headsets I attach some links
http://www.tvps.com/Products/Dictaphone-304712-Wishbone-Style-2-Prong-Transcription-Headset---New__DI-304712.aspx
http://www.tvps.com/Products/ECS-AL-60DP-Aluminum-Stetho-Style-Headset---New__VE-AL-60-DP.aspx
http://www.tvps.com/Products/Dictaphone-0HST002-Deluxe-Headset---Pre-Owned__DI-P-0HST002.aspx

For transcribing, you'll need the machine (2750), the power supply, a foot control, and a headset (unless you use the machine's built-in speaker).

For dictating, you'll need the machine (2750), the power supply, and the microphone.

Hello sorry but this model does not record phone calls the model that records is http://www.tvps.com/Products/Dictaphone-2751-Standard-Cassette-Dictator---Pre-Owned__DI-P-2751.aspx using and adaptor http://www.tvps.com/Products/Dictaphone-878857-25MM-Telephone-Recorder-Adaptor---Pre-Owned__DI-P-878857.aspx

http://www.mtstars.com/t-1,FREE_Dictaphone_C-phone_0421/0424_manual,2655.html

If it does this with all tapes, there is a small "no-cassette" switch at the back of the cassette compartment. The switch may be broken, dirty or out of adjustment. When you open the cassette door you should be able to see the switch tab. Push it in just a bit to see if the No Tape indicator goes out.

Is there any way to turn volume higher on model #0421? Old model and I think the volume button is not working...