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Posted on Jun 18, 2010
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Lens will not retract properly. showing lens error

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CameraR

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  • Casio Master 4,738 Answers
  • Posted on Jun 18, 2010
CameraR
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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0helpful
1answer

Lens won't retract

Lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
tip

Sanyo digital camera showing lens error 1114 or 112

Hi.

If your Sanyo digital camera is not starting and you get lens error 112 or lens error 1114 prompted on display, that means that the lens is getting stuck, and cannot extend or retract fully. The controller board detects the error on startup, and shuts down after displaying the error message.
This errors usually happen because of dirt, or because the lens mechanis mis damaged in consequence of a shock.

If lens does not retract, try helping the lens back, without putting too much strenght, while you turn off the camera at he same time.
If the lens does not extend, try tapping softly the back of the camera to help lens out, while you turn off the camera at he same time.
If the camera had been exposed to sand or dust, try blowing canned air on the lens.

If this does not work, the lens assembly must be taken apart completely and re-assembed, and for that you need a camera repair shop.

Also call the number listed on the owners manual to get support from the manufacturer.

Check also the links below for more troubleshooting in case of lens error:

Lens not retracting on digital camera.

Lens Error.

on Apr 09, 2010 • Cameras
1helpful
2answers

Hi i had an e18 error appear and the lens was stuck. the lens is now going in and out but the focus is compleatley shot every thing is blured any ideas?? thanks

Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!
0helpful
1answer

Lens error on the touchscreen

does the the motor sound stuck, does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

If you're out of warranty, there are third party place that replace them such as camera lens repairs.

If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
0helpful
1answer

Lens error . dropped camara and lens opened and now, when i turn on the camara, lens is open and screen says lens error

does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

If you're out of warranty, there are third party place that replace them such as camera lens repairs.

If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
3helpful
1answer

Hi-- my canon SX110 won't switch on properly. it keeps telling me there's a lens error and to restart. when this has happened in the past, i've just switched it off and then on again and it's worked. not...

Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
0helpful
1answer

E18 error on Canon ixus40 - lens stuck

The E18 error is an error message on Canon digital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1] The error has become notorious in the Canon user community as it can completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called bellows claw, which is a gear that physically extends and retracts the lens. A piece that holds the lens, the barrier plate, is not large enough and can sometimes cause the bellows claw to malfunction, resulting in a stuck lens". The result is a black screen that only contains the error message, E18. Another problem mentioned on the site blames a sticky iris in the lens, caused by grease entering inside from the microphones built into the lens. The buildup freezes up the ability of the lens to open.
1helpful
1answer

Fawabi

0013 indicates that your camera has a hardware (related to Lens) defect.When dirt gets into the lens mechanism the lens wont retract properly.. You wont believe what i have suggested for a similar problem and it worked! Its a similar lens stuck error..
http://www.fixya.com/support/t240817-camera_error_e45
0helpful
1answer

Zoom lens won't retract

Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,
0helpful
2answers

Error 18

The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
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