New Windows
installation, same computer, XPproSP3. USB & network OK. Disabled A/V & firewall, scanned in device mgr
scan, rebooted - ineffective. Never happened before. Update returns messages below.
Initializing
Getting
information
Software version:
7.7.0
Hardware: Board 2.5.0 (0xFF:0x12)
Firmware:
2.6
Getting information - Successful
Checking
version information - Successful
Waking
remote - Successful
Getting
remote states - Successful
Uploading
remote information
Initializing remote
Uploading remote control information to web : The
information updated to the web site is invalid. - The information was
not sent. Check your USB cable and try again. If the problem persists,
contact customer service.
SOURCE: Remote can't connect to Software on Vista
Try a different cable, any standard mini usb cable will work. When it asks to press a button on the remote unplug the remote and plug it back in and it should pick it up right away.
I have had similar quirks with harmony remotes be never had one I couldn't connect too.
Failing that harmony has an excellent tech support service, it could be a remote problem.
Cheers
SOURCE: Harmony 550 upload using dialup
When updating the Harmony Remote with highspeed, this even takes a few min to complete. its not an issue with the remote, its the internet connection. Your computer is not sending and reciving information fast enough.
SOURCE: 520 remote is locked in safe mode...tried
Hi There,
One solution I have found online for getting the 520 out of safe mode is to follow these steps:
1. Remove the batteries.
2. Hold the '2' button down on the remote.
3. Whilst still holding the '2' button down, replace the batteries.
4. The remote should now boot in normal mode.
Please note, If the 'off' button is held down whilst inserting the batteries the remote starts up into safe mode.
Hope this helps,
James
SOURCE: Safe mode!
I can help you with your Harmony One Remote Control.
Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.
To help you make sure the firmware update is successful:
I hope that helps.
______________________________________________
Harmony One Manual
Download
Logitech Harmony
Firmware Update
Harmony Win Software
Download
Logitech Harmony Safe
Mode Fix
Harmony Remote Glow
Light Fix
SOURCE: I have a Logitech 670 Harmony Remote control. When
Do a firmware update again in safemode. Press and hold the "off" button, and then plug it into the computer, and continue with the firmware update. If this doesn't work, I'd call technical support.
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