Printing 5X7 photos

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Depending on the program you are using to print your gift certificates, try this-

1) Open the program and open the file you use for your gift certificate.
2) Click on 'Layout' then 'Page Set Up' (probably found in the top menu bar by the right side of, FILE.)
3) Select 'Landscape' and then select, 'Custom'.
4) Enter 5x7 for height and width.
5) Enter the information you need in the data field, (ie, name address, etc.)
6) Select, Print.
7) When the 'Print Manager' box opens, click on, 'Properties'.
8) Click on, 'Type' and choose, "Envelope'.
9) Click on, 'Size' and choose 5x7. - and click, OK.

Your printer should have a slide where the paper is inserted. Place one of the 5x7 cards in the slot just as you would an envelope and slide the slider until it is 'close' to the card but not directly against the card.

Click, 'Print'. The printer should recognize the card (due to its thickness) as an envelope and print it.

Some ink may have become dried up in the pinthead.
Do a couple of ink cleaning cycles may help.

White stripes across a print-out usually indicate clogged printer heads: look at your user manual on the cleaning procedures.
You can try cleaning BOTH the Black and Color cartridges heads by gentling cleaning and wiping the heads with clean moist tissue paper/kitchen paper. Also clean and dry the contacts (eg. copper looking printed circuit).
For bad and very dirty print heads, I also use a warm shallow dish of water and wash the head only and then dry off with clean tissue paper.
After re-inserting the cartridge, I suggest that you do a cleaning cycle and alignment and do a test print to ensure that the printing is back to normal.
Hope it helps: let me know how you go.

Try to perform a print head alignment.

This is possibly banding and can be caused by blocked injets or a faulty printer head. It is not seen on print because the spray pattern is grossly different on text than it is on creating pictures

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One of the pins is bent. Its not closing completely so when it prints the heads are not touching the media evenly causing this effect. We have four of these printers and have seen this before. You need to take some pliers and straighten the bent pin in the door to match the one on the opposite side. These pins are located near the top edges of the printer door.

The i550 is capable of printing 5x7, the print software you are using may not be capable. The paper is loaded in the feeder lengthwise all the way to the right. If you are getting error codes, that's a different story.

Sad but true. This is how printer mfgrs make their money...selling ink.

It's cheaper to take your photos on a memory card or CD to CVS Pharmacy and have them printed

do a nozzle check, or printer utility check on the printer and see if this helps.

Try to change the default printer and check ...

Also try printing from other documents see if you facing the same problem

What version of Works you using ?
Do you have the Dic for Works ?