Dehumidifier won't shut off when full and overflows onto floor

If water is coming out on the floor from your Comfort Site dehumidifier even when the bucket is not overflowing, there may be a few possible causes for this issue:

1. Improper Placement of the Bucket: Ensure that the bucket is correctly positioned and inserted into the dehumidifier. Make sure it is securely in place, and the water outlet on the bucket is aligned with the dehumidifier's drainage system. If the bucket is not properly seated or aligned, it can result in water leakage.
2. Bucket Seal or Gasket: Check the bucket's seal or gasket for any signs of damage, wear, or misalignment. If the seal is compromised or not making proper contact with the dehumidifier's body, water can escape and leak onto the floor. Clean the seal and ensure it is free from debris or obstructions. If necessary, replace the seal or gasket with a compatible replacement part.
3. Drainage Hose Connection: Some dehumidifiers have the option to connect a drainage hose directly to the unit for continuous draining. If a drainage hose is connected, make sure it is securely attached and there are no leaks or loose connections along the hose. Ensure that the other end of the hose is properly directed into a drain or receptacle.
4. Internal Drainage System: The dehumidifier's internal drainage system, including the collection tray or drain pan, may be clogged or blocked. Remove the bucket and inspect the drainage area for any debris, buildup, or blockages. Clean the drainage system thoroughly, ensuring that water can flow freely from the collection tray into the bucket without any obstructions.
5. Check for Excessive Humidity: If the dehumidifier is operating in an area with extremely high humidity levels, it may struggle to remove moisture effectively. This can result in excessive condensation or water buildup that leads to leakage. Consider using additional dehumidification methods or addressing the underlying humidity issue in the space.

If the issue persists after checking these potential causes, it is advisable to consult the user manual for your specific Comfort Site dehumidifier or contact the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or offer guidance based on their knowledge of the product.

Good Afternoon Jean,

I understand that your Frigidaire dehumidifier, model# FAD704DWD, is putting the water that it collects out onto the floor as oppose to the bucket. I suggest contacting the manufacturer for more information. They should be able to point you in the right direction for assistance. Hope this is helpful.

-Best Regards-
WP

Good Afternoon Friend,

I understand that the bucket fills with water and overflows on your Frigidaire dehumidifier, model# FAD704DUD. Please make sure your dehumidifier is installed on a level that will support it with a full bucket of water. If the dehumidifier is moving when it fills with water then this could possibly be the cause of the bucket overflowing. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
WP

See previous answer. If new, contact supplier to replace float switch. Are you sure it's not just a fan staying on with the tank out?

usually the float is stuck. remove the resevoir and check the upper inside of the machine for the float. if you can flop it up and down easily, it's the switch attached to it that needs to be replaced.

From what you have described, the float valve is the top left rear of the bucket may be stuck in the down position and is not rising when the water level rises to the shut off point. Jiggle the float valve handle to free it up. In addition, the bucket may not be installed properly and is allowing water to leak onto the floor. Be sure that bucket is installed "squarely:" into it's holder from top to bottom. When installed properly, there should be no downward tilt at the bottom of the bucket.

To further assist you, I have included a link to your Owners Manual in case you have misplaced yours. You may download and print this manual for future reference.

http://aic.lgservice.com/gcsc/dwn/main

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

yes jenn when the tank fills it will shut off so that it dosent run all over the floor on many models you can hook a hose on to the tank and find a place to drain itto like a floor drain etc

I don't have the exact dehumidifier as yours, but on mine it's as simple as removing the hose, then the water fills the reservoir. Does it look like yours will do the same? If so, the hose fitting is also a sensor that will shut the unit off when it is full to avoid leaking onto the floor.

Take the bucket out, fill it with water, and see if it has a hole or crack. Also look above the bucket and see if the drippage is coming straight down or being diverted by an obstruction.