Try a free video player programs to play the videos. It would be better if you can recognize the format of the video and find a compatible player for it. you could try Leawo Blu-ray Player, which could support a lot of formats including AVI and it's a region-free and 4K player.
To enable MP classic to play different video formats you need to install codecs. Think of them as drivers used to operate a printer scanner etc.
I suggest you download the Basic K-Lite codec pack and close WM player. Install the codecs and try playing the video again. To start the download, click here.
Other options are to use another player. The following two are free and more user friendly:
VLC
GOM
Note: If you cannot download from the above links or if they do not work, go to google.com and search for the desired program like klite codec etc.
If you are still unable to get WM play videos then it is likely that it is of an unrecognized format like mov, rm. etc If so then try installing Real Player or Quicktime player as required.
There can other issues be also like drivers not installed but just try the above and we'll move on to next solution if needed.
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