My washer started flashing E:13 so I ran the refresh cycle as directed in the manual. That load finished but it happened again with the next wash. We then checked hoses for blockage and ran another load. This time washer flashed E:13 at the final rinse. The door will not unlock and I have wet laundry inside.
Hello and welcome to fixya.
The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )
What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.
You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.
Anyway, here`s the most likely way to remedy a E13 code.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "fixya" and good luck.
macmarkus :)
Testimonial: "Thank you! Ten p.m. on a Sat. night...no help in sight...you helped us fix the problem on our own. Thank you so much!"
Thank you sooo much! This worked exactly like it said. we had some loose change blocking ours.I didn't have a wet vac so I was ready with towels.You saved me a 100.00 service call.
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