Sometimes the newer print drivers don't do everything the older ones do. make sure you have a Vista print driver, and that the Vista print driver has that function (my HP Vista driver wouldn't scan for about the first year until HP finally updated the driver) Make sure you have the latest release of the vista print driver. if the problem is the vista print driver, sometimes you can get lucky by running/installing an XP driver on a Vista machine, in XP compatibility mode (right click, compatibility)
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