Brother DCP 165C Compact Color Inkjet Multifunction Printer Logo
Posted on Jun 10, 2010
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After cleaning show the clean unable 46 - Brother DCP 165C Compact Color Inkjet Multifunction Printer

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  • Posted on Jun 10, 2010
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Hi,

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.

You need to enter into "maintenance mode" to start the troubleshooting" procedures.

  1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
  2. Using arrow up button look for the following: (a). 8 then press SET (b). 0 then press SET
  3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
  4. Using arrow up button look for the following: (a). 2 then press SET (b). 7 then press SET (c). 8 then press SET (d). 3 then press SET
This is to reset the purge counter. Then press stop/exit

5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

If you still encounter the problem, please don't hesitate to call on us again. Thank you.

  • Anonymous Mar 16, 2011

    thank you very much...God bless you people. our printer is a church printer...you've been a blessing to us...

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