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I bought a new black cartridge and loaded into my Dell 922 printer and the printer will not print. The message that it is giving me is the printer catridge is missing.
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Perhaps the printer does not recognize that a mono/black cartridge is installed. Remove the mono cartridge and check to see that tape is removed then re-seat firmly. Unplug the printer from wall power to reset. Then try again.
It's possible that you may also need to replace the color ink cartridge. If this is not the case, then the message you're receiving could be due to any of a number of factors:
1) Make sure that you've removed the sticker and transparent tape from the new cartridge before installing it. 2) Make sure that the new cartridge is snapped in securely, and that the lid over it is snapped close. 3) Make sure that the black cartridge is on the left and the color one is on the right (silly as this may seem, it can actually cause problems). 4) If all of these are done and you still get the same message, you might try powering off and back on. 5) If it still doesn't recognize the ink, you might have a clogged print nozzle. To clean the print nozzles, click Start Menu > Programs > Dell Printers > Dell Photo AIO Printer 922 > Dell Printer Solution Center. On the "Maintenance" tab, click "Clean to fix horizontal streaks" - then click "Print."
I hope this helps you - please let me know if you still have problems, or if I can be of any other assistance.
To get rid of the low ink warnings google the specific error message with 'ink refill' and look for 'engineers reset' or similar ..
NB. Dell printers (re-badged Lexmarks) are notorious for ink usage and
high costs .. so my best recommendation would be to throw it away and
purchase something else ..
Clean the copper contacts of the cart and reset back in the printer and if your getting the same error message please replace the cart with another cart .......
You need to check if the color cartridge that you received is not dried up from the time you received it. You can try and perform a nozzle clean test from the Dell All In One Center (click on Maintenance and you have several tests to fix various issues regarding ink). If ink was bought from Dell contact them, as they sort out most of the issues.
Just found this partial fix:
"Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge."
From searching the net, this seems to be a major problem with no solution from Dell!
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