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Try identifying which caption is from the TV and which is from the cable box by turning the TV Closed Caption on and off while you have to sets of captioning. This will show you which closed caption never turns off.
hi, To exit closed caption do the following. 1. Press the menu button and select CC and press OK button. 2. In CC menu select MODE and using right arrow or left arrow button select it OFF 3. Press OK button 4. Press menu button to exit menu option. ok
I dont know what model you have i see two on there website. i read manual for one of the 42 inch lcd tvs and i do see where you confirmed you said off to closed caption mode am i correct? Ok try this turn the closed caption on and exit menu. now shut off tv and turn it back on. now go into menu and turn closed caption mode to off now and exit menu and see if that helps. ok i hope this helps ....oh i forgot to mention make sure that you didnt enable the closed captioning on your cable box remote. Just might want to check with that. It might not be your tv at all it could be the cable boxes closed captioning service. I hope some of this helps if not see if there is a factory reset in the menu.
Assuming whatever your TV receiving from has close caption. (Not all TV channel has close caption)
Solution 1) Get a new universal remote that support your model and has close caption button. Once you program in the code for your TV model and it works then all button should also programmed including th close caption button.
Solution 2) Search online for the owner manual and read see how to turn it on using buttons on TV (if possible).
Solution 3) Get new TV with close caption. (If you have an old old TV with bad and huge pixels then this solution is the best. Your eyes will thank you.)
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