Posted on Jun 03, 2010

The timer counts down but the microwave doesnt turn on.

Microwave actual serial # FMC B11 5GM. We had this microwave set on push a one and cooks for one min. push a two and so on.. in a rental house with people who aren't electronic savy. I pushed a 'wrong' button and now two icons have appeared. one with a cup with little waves coming from it, and the other some kind of box. The microwave doesnt cook, when you push anything, these two icons appear, a random time comes up and counts down with the light on and turntable but no cooking. The timer counts down and then stops. We have tried everything including unplugging for two day and same happens. What is going on? Is it in some kind of lock down mode, child lock mode, please help. The microwave is less than two years old. how do we clear all this and get back to makining it cook. Thank you jimi

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Anonymous

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Posted on Oct 19, 2010

Anonymous

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I have a FNCB115GC Microwave problem. The microwave has a icon on the left hand side of the panel that looks like a opened book on a stand with lines on top. This is best that I can descibe it. The microwave turntable does not move or the microwave does to come on but the light comes on and the timer will count down. I have cleared the microwave and unplugged it with no results. Please help. Thanks in advance.

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Emmerson turns on and counts down but no cooking happens.

If your Emerson microwave is turning on and counting down but not actually cooking or heating the food, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot the problem:

Check Power Levels: Make sure the microwave's power level is set to the desired level for cooking. Some microwaves have adjustable power settings, and if it's set too low, it may appear that the microwave is running but not cooking properly.
Door Interlock Switches: Microwaves are equipped with safety interlock switches that prevent the microwave from operating when the door is open. If any of these switches are malfunctioning or not engaging properly, it could prevent the microwave from cooking. Ensure that the door is fully closed and the switches are working as intended.
Turntable and Support: If your microwave has a turntable, make sure it's properly seated on its support and able to rotate freely. If the turntable is not turning, it could result in uneven cooking or no cooking at all.
Magnetron Malfunction: The magnetron is the component responsible for generating microwave energy for cooking. If the magnetron is faulty or not functioning properly, the microwave may appear to operate but won't actually heat the food. A malfunctioning magnetron usually requires professional repair or replacement.
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Control Board or Circuitry Issues: A malfunctioning control board or other electronic components could also lead to a situation where the microwave appears to operate normally but doesn't actually cook. If you suspect control board issues, it's best to contact a professional technician.
User Manual: Double-check the user manual for any specific instructions or troubleshooting steps related to cooking issues. The manual may provide guidance on common problems and their solutions.

If you've checked these common issues and the microwave still isn't cooking, it's advisable to stop using it and contact Emerson customer support or a professional appliance technician for further diagnosis and repair. Microwaves contain high-voltage components that can be dangerous to work with, so it's important to prioritize safety and seek professional assistance if needed.

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