Why isn't the second hand on my Wenger Commando SR not working? The red seconds hand is not moving. The small seconds counter of the chronograph works and the minute and hour hands work.

You should change the battery, it is the cheapest thing to try. The batteries can be very old before they are installed and could have been in the watch a long time before you got it.

Yes that's common, most chronograph watch's a small subdial is the times second hand. The large second hand is only for the timing function of the chronograph.

Your watch is Chronograph watch and the big centre seconds hand is for chronograph function only - not day to day seconds counting. Check the small dials and you will see that the small seconds hand is already counting seconds- this small one is seconds counter. To engage chrono hand push the upper push button once. To stop it - push the same button again. to return to zero- push lower button. For users manual use this link: http://www.fossil.com/en_US/shop/customer_care/static/fossil-Instructions.html Rate me, please.

Before sending it back, speak to the company (if you haven't got instructions for the watch).

I think what you want is normal but you need to know the details of your watches' procedure to do this.

The roles haven't been reversed. The seconds hand for normal timekeeping is the small one and the chronograph timer seconds hand is the large one. The reason for that is that it is much easier to determine the precise second with the larger hand. It working exactly as it should. If you like having the large second hand moving all the time you will not hurt the watch by leaving it running. All chronographs work this way. Nice watch - wear it well!

You need a new battery, as there is not enough power to move both gears. You can send it back to Wenger and get battery replaced or just pop into your nearest watch repair shop and get it replaced. It will cost you $5.oo and will be done in 10 minutes time instead of months of waiting it back from Wenger. Rate me, plz.

Go to "www.wengerna.com/commando-watches".

There are several models of our watch. Choose yours and click on the picture. Details of the watch will appear and "product manual" is listed for you.

Try this or some variation as it worked with my new Wenger Chronograph.
Pull the crown out to the first position (for changing the date) and press the top button - one of the hands - either the big second hand, the little minute hand, or the little tenth of seconds hand - should move one notch. Keep pressing until it reaches the desired position. Now press the bottom button, same process. Pull the crown all the way out and press the top button, same process. Then if that still hasn't solved it, crown all the way out and press the bottom button. Each position should correspond to a hand, and each press should move it one notch. When settled, push the crown all the way in and operate it normally.
Be careful not to press buttons when changing the date or time, and don't bang or shake the watch too hard while using the chrono. Also, don't play with the buttons or press them one after the other too quickly.

make sure your mode is on time and not calender. if on calendar it sticks on the present month and does not move.

for my victorinox, the crown out one position and the reset button (lower chronograph button) changes the minute hand and the top (start/stop button) does the 10th's of a second...crown all the way out and top (start/stop button) does 30 second intervals for the minute counter.