I have the telephone/computer line but can't find electrical ?

Unplug the phone cable from your computer and plug it into a telephone. If the telephone works the cable is ok. It is not uncommon to have an electrical spike come down your phone line and blow up your modem inside your computer during a thunderstorm. Get a surge supressor and put it between your line and your computer then install a new modem in your computer.

Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable



Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.




In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.




Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.




Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .




Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.




Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.




Hope it helps.

Thank you for using FixYa.

1. Connect the handset.
Connect the curled handset cord to the bottom of the handset and to the left side of the machine.
2. Connect the power cord.
3. Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack.
WARNING
 This machine must be grounded using a three-prong plug.
 Since the machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord.
 Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

WARNING
 This machine must be grounded using a three-prong plug.
 Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
 Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
1 Connect the handset.
Connect the curled handset cord to the bottom of the handset and to the left side of the
machine.
2 Connect the power cord.
3 Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left side
of the machine. Connect the other end to a modular wall jack.

You need to make sure that you have an ADSL line filter connected before any home telephone or DECT base station (eg. a filter is required on the line between your physical telephone device and phone socket). This can also be achieved via a central ADSL phone line splitter.

---------- ADSL Filter -----> Telephone Handset 1 or DECT base station
<--- main telephone line --/
\-----------------------------------> ADSL Modem/Router ---> Computer
\----------ADSL Filter -----> Telephone Handset 2

Hope it helps: let me know how you go.

Yes, you have to connect the fax machine to the external line.

Chances are it did not damage the control(operating) curcuits, but most likely the Telephone curcuits in the answering machine.

Modem:

1) A device (modulator/demodulator) that allows computer information to be sent over a telephone line.

2) Equipment that converts digital signals into analog signals for purpose of transmission over a telephone line. Signal is then converted back to digital form so that it can be processed by a receiving computer. Modems are typically used to link computers via telephone lines. ...
3) Acronym for MODulator/DEModulator. A device that transforms digital signals from the computer into electrical impulses for transmission over telephone lines, and does the reverse in reception.
4) A modem (from modulate and demodulate) is a device that modulates an analog carrier signal to encode digital information, and also demodulates such a carrier signal to decode the transmitted information. A device that transmits digital data in tones over a phone line.

IN GENERAL IT IS A DEVICE TO CONNECT THE COMPUTER TO THE INTERNET.

For more detailed info about the modem click here

Hope this helps

Sammy

Beth31046:
you are not dumb!! , I just have to understand your needs.
1st- u received modem, card, phone line filters and no software cd.
one: Every telephone line (hole in wall) that u have a telephone connected to, unplug telephone, connect a " telephone line " filter, then REconnect the telephone, etc to the filter.
2nd-cards?? Did u receive a 'card' that goes inside a "Desktop" computer or whats looks like a credit card that slides inside [usually the side]of a 'Laptop'? If the card is for the Desktop, then u have to open the back of computer,[POWER OFF!!] find an open slot (nothing connected to it) It should have a metal cover with a screw, that prevents things from entering, unscred, take metal tab\cover off, replace with" card" and screw down. The "card" should have what looks like a telephone connector opening (that usually connects a telephone line) excapt the opening for "telephone" line is wider, larger. That opening takes a male\plug that is a little thicker\larger then a regular "telephone" line. 3rd- on the modem, there will be two openings in the back. one for the regular telephone in from the wall [Make sure that there is a filter in the wall with the telephone line]. and a 2nd larger opening for the (thick but not too thick) wire coming out from the computer "card" to the modem
You have to call the people (Embarq, AT&T, etc) that sent you the STUFF, and they should set you up.
if this helps, please tell the FixYa people that I helped you.
Chow,