When the wash cycle starts, the water comes in through the soap dispenser fine, but runs too slowly down the pipe that leads to the drum. The water backs up into the soap dispenser and runs down the front of the machine. We have reduced the flow of water from the valve leading to the washer to allow the water more time to run down the pipe into the drum, but it drains so slowly that it takes forever for the clothes to get wet, and it STILL backs up into the soap dispenser and goes out the front of the tray, down the front of the machine.
The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.
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The first thing we did was pull the soap dispenser out all the way. The water is not draining down the hose. It goes through the soap dispenser just fine. There is something clogging the way between the hose and the tub. But we can't figure out how to get to it. My husband can fix it (contractor), but we can't find any schematics of this thing to find out where exactly the hose goes and how to get to it.
thanks,
We'll give it try, thanks!!
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