It has a problem with not receiving text message on time i get the message a day late and sometimes i don't get them i called virgin mobile and they said they would do a test on it and replace it but i don't think they will do that. What should i do?
Re: It has a problem with not receiving text message on...
I have had the same problem. they sent me the same phone and it had the same problem. now im waiting for a different model to be shipped. i hope it works or im done with these ********!
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try going to menu, settings, date & time, and make sure the information is correct where it says "set date" and "set time." if either is wrong, enter the correct information. that should fix it. what happened is your phone thought you were sending a message earlier or later in time than you actually were, while whoever you're texting was sending messages on time. soooo all of your messages end up clustering at the top or bottom depending on if your phone's date & time is set early or late.
I have called Virgin mobile SO many times for almost 9 months now because of text messaging issues. I don't know if it's the phone or the crappy service (the texts aren't the only problem, to this day I have never been able to access the internet on either of the phones I have had with them). I never receive text messages anymore... On a rare occasion I'll get like 5 text messages back to back that are from days before, and then nothing again. I can never tell if the messages that I receive are actually being sent, but I know a few times people have called me frantically because my phone has sent them the same message sometimes up to 80 TIMES. The customer service reps never have a CLUE what they're talking about and they barely speak english. It is so obvious that they are literally quoting directly from the same **** that is posted on their terrible website. I cannot even bring myself to call them anymore because I am so sick of explaining EVERYTHING over again, only to get the same incredibly insulting line "we have opened an investigation into this issue and are working on fixing it". REALLY? FOR 9 MONTHS??? I am SO angry with Virgin mobile's overall terrible service that I have contacted an attorney and am in the process of taking legal action. I suggest everyone else do the same or get new service because this company is merely sitting back and stealing our money while doing absolutely nothing to improve their service.
you better update your phone software at your nearest LG service Care center. Even though the problem persists then it your service providers problem or the senders service provider problem. So please conctact your service providers toll free no & lodge a complaint.
I don't think so, because there are lot of factors why your phone receives late text messages, one is coverage of the service provider and outage. try using sim card on a different phone and then check if its doing the same thing. one factor is if your phone can't pickup that good signal then chances are message will come in late, try texting your own mobile number using the 11 digit dialing patern or put 1 before your number.
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