While taking pictures I got error message to turn camera off then on again I did this lens did not retract and when I turned camera back on I got same message I thought maybe battery was low so I recharged inserted battery and got same error message -"turn camera off then on again" -I have done this many times lens remains extended camera will not take pictures -
Hi,
Checkout this tip about digital camera error messages
Lens Error fix for Digital Camera
heatman101
;
I'm sure that every1 looking at this right now would love to
be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine
several time in less time that it takes to take a picture. So here it is: This
error occurs when the lens is "stuck" or not extending "straight". The error can
happen in 3 ways: either when the lens wont "come out", or "comes out" and then
retracts, or does not retract at all. Mine did all of these at one stage or
another.
1) If the lens doesn't extend at all or it extends, but then
retracts again, do as follow:
Turn the camera off. Place the camera on it's
back with the lens facing up and have a look at the "spacing" between the lens
and the lens housing. You'll probably notice that the gap is NOT EVEN all the
way around. To fix this, simply -VERY GENTLY- press down on the side where the
gap is the biggest. You will hear a "click" as it pops back in place. Try
powering it back on.
2) If the lens is extended all the time and won't retract at all, do as follow:
Turn the camera off. Take the camera in one
hand and with the other gently, in turn, take the two part of the lens and
gently move it round in a circular movement. Do so with both sections of the
lens. You will once again hear a little "click" as it pops back in place. Power
the camera on.
This has worked for me many times and it seems to happen when
the camera has been carried around and possible had a little knock. I hope this
is of help to someone else.
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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lens remains extended, can't take pictures, screen reads "lens error". please advise
The power has ceased and the camera does not operate. I have used it only twelve times and the batteries are fine, but the lens is extended and locked.
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