Hi,
We've got a GE WDSR2120J. When it's in the wash cycle, it makes a chiga-cha, chiga-cha, chiga-cha-cha-cha sound repetitively. Sounds like something is rubbing. The spin sounds normal. Any guess as to what's wrong?
It's possible that the tub suspension system is out of position. Open the cabinet top (use a thin putty knife in each front corner to release a spring clip) and watch the mechanism while washing. Try shaking the assembly to see if you can spot something rubbing. Hope this helps!
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Hi,
Thank you so much for the quick response.
I checked and you are correct. The pulley is rubbing on the bottom of the cabinet. It looks possible to tighten up the four rods suspending the drum. Does that make sense?
Thanks again
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