My dehumidifier says it is full, but it is empty. Can't get it to work

Sounds like your float is stuck in the full position, or the sensor that shows full is stuck on full.
If tank is empty but shows full, problem lies where full signal is coming from.

if says full and leaking on floor. it is full, you say empty, why make sure that it is empty, sensor in container to check level, so if it is empty, sensor fault, but leaking on floor, would indicate sensor ok, and container full

the float switch above the tank might be stuck. or broken

Is the float in the empty or full position?? If it is in the empty position, and the unit will run normally, then yes you can. The water will divert from the evap tray right into the hose. If it is stuck in the full position, and wont run because it thinks it's full, you will have to find a way to put and hold it in the empty position.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

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Here is a tip that explains what can be happening to make the dehumidifier show that the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

The float switch for the condensate reservoir (bucket) is malfunctioning.

It's sending a false signal that the bucket is full.

Maybe just stuck and needs cleaning or it may have failed.