Philips GoGear SA261 MP3 Player Logo
Posted on Apr 05, 2008
Answered by a Fixya Expert

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Phillips gogear need driver need driver for the mp3 player, it completely stopped working and the philips device manager tries to repair it, but is un successful

  • 4 more comments 
  • Anonymous May 14, 2008

    can't sync. It says it is out of date with the driver.







    [email protected]

  • Anonymous May 14, 2008

    won't sync says it is not compatible and no longer supports the device

  • Anonymous Jul 30, 2008

    need driver


  • Anonymous Sep 27, 2008

    i have a philips gogear mp3 player, and it suddenly stopped working, and can't be turned on unless you plug it in, and the reset button only helps to turn it off, what can I do. ( It won't run anymore, )



    thank you dawn w.

  • blue152_phoe Jan 07, 2009

    my player cannot save any more files and it is always to be reformat. i need driver to reformat it. my cd is not working. huhuh

  • Anonymous Feb 06, 2009

    where can i download the driver i need at access my mp3 player on my computer

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5 Answers

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Apr 08, 2008
ThaMp3Doctor
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To reload drivers:
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

  • 1 more comment 
  • rrodi231 Feb 24, 2011

    mine dont turn on at all and i have tried that before and it did dont work... my mp3 froze when i left it on record and i reseted it and when i turned it on it just kicks me out of it.. just shows philips screen.. can you help

  • nida vega
    nida vega Jun 29, 2014

    nothing came up....it is still the same..there is light (on) but totally blank.

  • Ganesh Nagulkar
    Ganesh Nagulkar Jan 05, 2019

    same problem and i follow thr above instruction but it can repaire in show on player display ' FW Upgrading

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  • Posted on Jul 31, 2009
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Need philips gogear driver sa3015/97 software

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  • Posted on Oct 13, 2008
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Il mio computer non riesce a vedere il lettore Go Gear. Non riesco a mettere nulla sopra proprio perchè non me lo legge. Così ho pensato che mancano dei driver per questo vi chiedo aiuto!!
HELP ME

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  • Posted on Jun 12, 2009
Asif Mahmood
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Hello need go gear 4gb xp driver

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  • Posted on Nov 24, 2008
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1helpful
1answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...

Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


1helpful
1answer

Phillips go gear 4g file system fail

There are only a few things you can try:
1) Reset the player (won't resolve)
2) Run a Repair in the Philips Device Manager
3) Run an Update in the Philips Device Manager

Download the newst version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If these methods fail to resolve the problem, call Philips and see if you are eligible for an in-warranty replacement.

-Tha Mp3 Doctor
13helpful
1answer

Phillips Gogear SA5285/37 is frozen

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
3helpful
2answers

Phillips GoGear 2GB

Without opening the Philips device manager, disconnect the player from the computer, turn it off, and hold in the volume + button. Continue holding in the volume + button as you reconnect the player to the computer. After reconnecting, continue holding in the volume + button until the "Found New Hardware" Wizard pops-up. Go through the reinstallation process. Once complete, open the Philips Device Manager and click on the update button to make sure the device has the latest firmware upgrade.
0helpful
1answer

Not Working...

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

You must do a firmware upgrade to resolve this issue.

Open Philips Device Manager (Go to Start--> all Programs--> Philips...), and click on Update tab

OR

You can get it from www.usasupport.philips.com
It will delete all songs off your player, so be forewarned
Enter your model number on the website, click the link on next page that says SA 5125/37 w/o a "b" on the end
Click on Software and drivers tab
Click on firmware upgrade software - instructions enclosed

-Tha Mp3 Doctor
0helpful
3answers

Stops at Go Gear

This is usually caused by corrupt firmware.

nstall and run the Philips Device Manager from the product CD.

Select the repair / restore option, and follow the on-screen prompts.

This will format the player and re-flash the firmware.

Note: All tracks on the player will be deleted.

If this doesn't work, then leave a comment on this page, because there is one more thing you can try.
0helpful
1answer

Phillips HDD120/05

Repair the GoGear - warning: this will delete all files from your player.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor
0helpful
1answer

Phillips 2GB mp3

Make sure you got the one with GoGear docking station instead of the one with Ipod Docking Station.

Here's how to fix the player:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
1helpful
1answer

Wont allow me to sync anymore songs but not full

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
0helpful
1answer

Phillips GoGear 4Gb - Can't sync songs onto player anymore.

Software can be found by going to:
www.usasupport.philips.com
Enter your model number
On the next page, click on your exact model number without the "B" on the end
On the next page, click on "software and drivers"

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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