I got a new heating element off eBay, it was just a double straight line one like the one already in the metal tube (in the pump). It fit, i wired it up and it works!!
I would like to add that it was an official heating element that i bought and i realise that they are hard to come about. To be honest it may not be the heating filament itself that has the problem, have you tried:
1) Opening the shell and identifying the heater unit (its at the end of the metal pipe) You will have to unscrew the circuit board and metal pipe to access the unit.
2) In the heater unit there are live (x2) neutral and earth wires.
3) The first live wire you need to identify is the one coming from the mains. It will be going into a water flow switch covered by a white cap. The wire is only clipped in, so pull on it with some force to remove it.
4) Next you should remove the other brown wire from the clips, so that you have a small section of brown live wire no longer attached to the clips. This piece of wire is no longer needed, but keep it in a safe place for if you need to reverse the process if this does not work (it should)
5) Now attach the original brown live wire that came from the mains into the clip which you just removed the small brown wire from. (not the part that was going into the white cap)
6) This should bypass the water flow switch and should allow the filament to heat.
7) Then reassemble the pod the way you disassembled it and the water should now heat up when attached to the spa.
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