Error 391: paper jam

Question 1

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Hello. I have printer oki5750. indicates 391: paper jam. I dismantled everything and no paper jam. everything clean nothing paper. has printed only one page and then gives the error code

try to turn it off and then turn it back on again.

Mar 19, 2020 • The Office Equipment & Supplies

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I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

Aug 21, 2014 • D-Link D LINK DELL B1260DN MONO LASER...

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Error message

If looking into the paper feed there is no visible jamb, check the outside of the printer elsewhere. There is usually an access panel that comes off to manually remove any caught paper from behind where your paper loads to copy.

Sep 19, 2013 • Oki Electric Industry B431dn Printer

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BROTHER MFC 230 will not feed paper after a jam. unjammed paper. reset. still won't feed. help!

BROTHER MFC 230 will not feed paper after a jam

Oct 26, 2012 • Brother MFC 420CN All-In-One InkJet...

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Paper has unjammed and i need to unjam it how can i do it?

Hi Rob,

Please click the below link to resolve the paper jam

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01815748&cc=us&lc=en&dlc=en&product=1153494&tmp_track_link=ot_search

Regards,
Riztech

May 21, 2011 • HP Photosmart C6180 All-In-One InkJet...

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Error code 391 paper jam - no paper jam though. Open front cover and close and that resets machine but when you try to print error code 391 again!

Check the area where its showing the paper jam to see if there are bits of paper there. Most of these issues are caused by tiny pieces of paper blocking the sensors.

May 04, 2011 • Oki Electric Industry C6150N Laser Printer

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I had a paper jam,I unjamed it ,but the printer says that i still have a jam.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Jan 31, 2011 • HP PSC 1210 All-In-One InkJet Printer

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Okidata C6100 getting an error 391

It means paper jam in the 1st paper tray. Check above the pickup roller sometimes, paper will get jammed in there good.

Jul 08, 2009 • OKI C3200n Led Printer

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I'm trying to replace black color cartridge, but get an error message: carrier jam How do I unjam it? Already did the unplug- check for paper jam and replug...no luck!

Remove all paper...(inspect closely for paper jammed way inside!)

also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k

Apr 19, 2009 • Dell 924 All-in-One InkJet Printer

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Error E3

e5 flashing in the button

Jan 12, 2009 • Canon PIXMA MP150 All-In-One InkJet...

Question 2

Jeff Hughes

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Posted on Apr 07, 2008

Jeff Hughes

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See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Answer 2

RHanson

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Posted on Dec 13, 2012

RHanson

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Clean rollers with toothbrush & water.

Answer 3

tomar33

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Posted on Mar 02, 2010

tomar33

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I have an OKI 5200C printer and I keep getting miss feed on the MP tray. How do I replace the pick up roller on the MP tray?

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Error 391: paper jam

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Jeff Hughes

RHanson

tomar33

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Hello. I have printer oki5750. indicates 391: paper jam. I dismantled everything and no paper jam. everything clean nothing paper. has printed only one page and then gives the error code