May 11, 2010" " Saturday my baker called me over to the baking area were he showed me that the dough hook had broken into. I looked over the mixer and everthing looked fine. Today I bought a new dough hook and agian the hook broke at the end of the batch mix. I have had the mixer for about 3 1/2 years and have not had any trouble with it. What is happen to my mixer please help. Al Sanchez I e-mailed yall on the 11th and have not heard back from yall with an any answer I though I would be able to ask a question and recieve an answer without having to pay based on what your wed-page said it has been almost 2 weeks and I have not any answer to my problem. Thanks, and hope to hear from you soon

MOD.106772 225WATS hand mixer dough hooks, i pasted this in my browser in the computer, a page comes up giving you dough hooks and prices, also check with ebay, Matt

Your Flat Beater, Wire Whip and Dough Hook attachement ends should
look the same. They are inserted onto the beater shaft and held in place
by a single pin. The reason you cannot attach the dough hook to the
beater shaft because it is the wrong hook for your particular model.

I just got my dough hook unstuck! The problem was the bolt at the top of the dough hook. This bolt is used to adjust the height of the dough hook. This bolt came loose while mixing and went up towards the mixer. The force of the spinning actually tightened this bolt against the mixer so when I tried to release the dough hook by lifting and turning, it wouldn't lift. The bolt was in the way! The solution is to loosen this bolt. You'll need a thin wrench that's about 15 mm. You can test loosening this bolt on the other attachments since they loosen in the same manner. You'll have to bend the white shield down slightly to get the wrench in there. It's a tight squeeze even with a thin wrench. Hold on to the lower end of the dough hook and turn the wrench counterclockwise when looking down at it. Once you loosen the bolt, you'll be able to turn the lower portion of the dough hook to lower it. Then you can lower the bolt further. Once you have them low enough, you can remove the dough hook like normal - lift and turn. Sure beats boxing it up, shipping it for repair and paying for shipping both ways!

Check with your local Hobart office.
www.hobartservice.com Click on "Locate an Office" and enter your Zip.

Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

Sorry but this is not possible on this model (can not be adjusted) And just to let you know it is normal for the dough hook to sit higher then the other attachments!
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Thank You!

IT NEEDS TO PROOF LONGER

Had the same problem with dough hook not coming off. Sent to a Viking dealer in Rockford and was quoted $600. to replace gear box. Took it back without repairs and call Viking listed in manual and sent it to them on a Monday and by Friday had it back fixed and no charge.DM

Hi,

The spare part number for this shield is KW434794