How to print preprinted labels... - Toshiba TEC B-472 Thermal Label Printer

If the printer works good when it prints the envelopes/label one by one, I think it works normal (because the paper is not a standard paper).

you should recalibt=rate the printer.
Are you sure that your previous label was not longer?
With the autocalibrate function activated the printer should try to detect the correct length. If it doesn't the yoou have
- A problem with the label border
- Preprinted stuff which the printer detects as to fo feed

Change the font size in the label program you're using.

what kind of printer?

Make sure the pause light is on and press calibrate. See if this calibration solves the problem. If not align the media sensors (top and bottom) to a position that is aligned with the least amount of preprinted data and calibrate again. Print configuration Power on while holding cancel key for 10 seconds. Use the config to help troubleshoot. Make sure the sensor type matches the media. Download user manual at zebra.com.

This problem is a detection problem, due to a bad sensor selection or incorrect label size.

If the labels are white labels with a separation between each, select TRANSMISSIVE. If the labels are preprinted, select the TRANSMISSIVE PREPRINTED LABELS and set the threshold doing this.

With the printer in ONLINE, press PAUSE once, the message PAUSE appears in the display, press and hold on the PAUSE key, TRANSMISSIVE is displayed, release the key and press PAUSE until labels starts to feed, let feed some labels (5 or 6) and release the key. Press Restart and start to print.

Either you recllibrate the sensors or no other solution exists

Paper jam on this printer have several causes:
- The size of the label is not correct (The legth mainly)
- The type of Sensor is not correct.
Transmissive or reflective.
- You are using preprinted labels which affects the detection.
To solve this you have to callibrate the sensors for the preprints. Check your manual or contact us.
- there mays not enough contrast between the liner and the labels. You must check the sensors
- Check if the sensors are correctly aligned. You may misaligne the top and the bottom sensors

Check your label size, type of sensor and try to recallibrate the printer. In case of preprinted labels do as in the owners manual for preprints and select this function in the driver.