Linksys BEFSR41 Cable/DSL Router W/4 Port Switch, Retail Box (DSLSBEFSR41) Logo
Posted on Apr 04, 2008
Answered by a Fixya Expert

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Lynksys is causing high blood pressure

I connected to road runner today and had to switch which computer had the lynksys router and adapter. i can not for the life of me get the adapter computer to recognize the internet. i know my settings have to be messed up but lynksys is of no help to me unless i give them $33. Please help female near tears.

1 Answer

Anonymous

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  • Expert 202 Answers
  • Posted on Apr 04, 2008
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Joined: Mar 23, 2008
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Hello cyndilynn

OK, my friend, don't fret. Let's find out what the skinny is. First things first...

(01) Do you have the manual for your router?
If not, you can download it from HERE.

(02) Do I understand you correctly that you are able to connect to the Internet from one of your computers and not the other WHILE using the Linksys BEFSR41 router?

Some points to clarify:
(A) Your Linksys router (connected between your cable or DSL modem and your computer(s)) and your Linksys NIC (installed in your computer) are two different animals that serve different purposes.

(B) Your router should be connected to each of your computers via "straight through" (not "cross-over") Ethernet patch cables that run from the LAN ports at the back of your router to a NIC connection on each of your computers.

(C) The NIC and the ROUTER do not have to be made by the same manufacturer (in this case Linksys). Manufacturer's NICs and ROUTERs can be mixed and matched just fine.

I suspect the issue is w/ detection of your NIC on one of your computers. I doubt the issue has anything to do w/ your router.

If that is the case, please, provide details about the two desktop computers that you have tried the Linksys NIC in (one successfully, one unsuccessfully).

(03) What operating system is each computer running?

(04) Has the computer that you have been unsuccessfull connecting to the Internet through the Linksys router ever been successfully connected to the Internet?

For now, please, answer these 4 questions and provide any other information you can think of (the more details the better). Then we'll move on to the next step.

Thank you
BJ

  • Anonymous Apr 04, 2008

    While you're at it, would you, please, provide the model no. of your Linksys NIC?

    Thank you

  • Anonymous Apr 17, 2008

    Hello CyndiLynn

    How did it go? Did the information and links I provided you w/ enable you to get your network and Internet issues resolved OK?

    I DO hope that is the case. :) If it isn't, please, post back here and we'll continue to assist you.

    If it is the case, would you kindly take just a moment to close the problem by assigning a FIXYA rating for my "solution"? I would be very grateful for your generosity and show of appreciation.

    Thank you once again for using FixYa! Have a beautiful day.
    BJ @:)

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