Hi Ellen
The transport clip is a safety measure to ensure the chassis remains closed in transit - like when it's in your car boot, to make sure it doesn't unfold while you're driving. It is available as a spare part item, RRP 10GBP (full info can be found on our Note for Buzz spares)
The click noise you hear when you unfold the chassis is not related to the fold lock. This is a safety measure designed to warn you not to continue forcing the chassis open as the locks are not completely disengaged ready for the chassis to be unfolded. By forcing beyond this noise you may cause damage to the fold / unfold mechanism. If you hear the click, allow the chassis to fold again and try again. Ensure the button is fully depressed / the other side button is fully pulled forward before attempting to unfold again and you should not hear a click. If you do, it would be advised to book the chassis in for inspection & repair required.
Quinny Buzz Quinny Buzz Xtra Spare Parts
Repair Charges Effective Immediately
Phoned Dorel customer services on 01842763281 they can repair any problems as long as you post the chasis to them for a charge of £30 (you can remove seat unit and wheels to make the postage cheaper) This is only if you dont have a warranty, they will cover the cost to send it back once fixed!
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