This memory loss issue sounds like a problem with the main board inside the TV. The channel memory should not erase after a power cycle.
You are probably loosing other custom programming like your Display and Audio settings. That is if you had modified something in these menus.
You may want to check to see if this is also happening by making a change in like the Display menu, and then turn the unit off and back on.
The TV has a one year warranty on parts and labor.
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