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Do you have the manual for you juicer? If so, see if there is anything listed in the back about trouble shooting and where to get help. If you don't could you write in with some more information about the make and model of your machine and I will look for some links to sites which may be able to provide assistance. Sorry not to be more helpful, but I could do with a bit more information.
Breville does not provide an on-line parts ordering system.
To order spare or replacement parts call their Toll Free Phone Number: 1-866-Breville (1-866-273-8455) 8:30AM to 5PM Eastern Time or Email: [email protected]
Go to Lowes, to the cabinet knob dept. Get a cabinet knob that matchs the holes in blade. You can always bend the screw a tiny bit if needed to fit. Put the screws into cabinet knob, and tighten. Cut the heads off and you are ready to go. They have a knob that is stainless steel, just a flat piece across the top, an 2 straight pieces that go down. I think it was $2.97. It gives good grip, and takes the blade right off.
I used needle nose pliers, it took a bit of patience but I got the screws out. I think I might replace them with regular screws. My juicer does not run either. Let me know if you find the problem with yours.
Depends on where you live they have Breville repair centers. I have problems with my juicer (not running) for Northern Virginia the closest place is NY. Check www.breville.com for a list of repair centers after warranty (not many) In California plenty of centers. Hope this helps.
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